Agenda

Housing and Homelessness Forum

7:00 AM Registration opens

8:30 AM Welcome to Country

8:40 AM Opening remarks from the Chair

Collaboration, coordination and transformation for system integration

  • Embedding housing specialists within family services teams to improve housing access and outcomes 
  • Delivering multidisciplinary, integrated practice that reduces system complexity for clients 
  • Structuring roles and workforce supports to sustain integrated models and retain staff 
  • Using outcomes tracking and comparative data to evidence impact and inform service design 
Camila Aldred

Camila Aldred

Client Services Manager – Housing and Homelessness Programs
YFS Ltd

Katie McDonald

Katie McDonald

Insights, Evaluation and Innovations Manager
YFS Ltd

  • Identify gaps caused by designing programs without end-user input 
  • Learn how lived experience leads to better outcomes for people fleeing domestic violence, youth, and First Nations communities 
  • Reduce system friction by aligning design with real client journeys 
  • Discover co-design techniques used successfully across Specialist Homelessness Services and mental health services 

Tess Power

Strategic Projects Manager
Juno

Madelyn Fox

Lived Experience Advisory Group
Juno

9:50 AM Morning refreshments

  • Alliancing principles:  A collective impact approach to delivering specialist homelessness services 
  • Wardli-ana: Challenging system inequities through Aboriginal funding parity, Aboriginal-specific service delivery and improved outcomes 

Shaya Nettle

Alliance Senior Manager
Toward Home

  • What the evidence tells us 
  • How policy is driving consistency and reform
  • From advocacy to delivery

Moderator:

Jackson

Jackson Hills

GM Policy & Strategic Engagement
QShelter

Panellists

Rob Molhoek MP(Southport)

Queensland Government

Danielle McAllister

Deputy Director General, Policy, Performance and First Nations
Department of Housing and Public Works, Queensland

Professor Cameron Parsell

University of Queensland

  • Empowering teams and communities is essential to achieving sustainable social impact.  
  • Addressing issues rooted in intergenerational trauma demands empathy and a strengths-based method to build trust and deliver meaningful programmes.  
  • Building strong partnerships with organisations that provide specialist expertise are critical, while upskilling local people and fostering community leadership ensures lasting change 
  • Supporting staff to manage psycho-social demands, promoting resilience and emotional well-being. Together, these strategies. 
Steve

Steve Neale

Community Development Manager
CHL

11:50 AM Networking luncheon

  • Understand how a centralised intake model works in practice, particularly in a geographically dispersed and regionally diverse context like the Northern Territory.  
  • Identify the tangible benefits of a single, shared system, including better client experience, improved referrals, and clearer pathways into accommodation and support.  
  • Navigating the challenges including recruitment, service alignment, and managing demand when supply is limited  
  • Unpacking learnings from collaboration, data visibility, and continuous improvement to strengthen intake, assessment, and referral processes

Panellists:

Susan Richards

Susan Richards

Executive Manager Families and Community Services
LutheranCare

April

April Robinson

Senior Manager Homelessness – NT
LutheranCare

  • Strengthen tenancy stability with a dedicated housing team to generate smoother, safer transitions for young people leaving care.
  • Map thecareleaverjourney with a real client case study to generate visibility of system gaps, touchpoints, and redesign opportunities. 
  • Integrate transition planning with Launchpad’s TCP ready flexible staffing to generate stronger relational continuity and reduced service fragmentation.
  • Redesign youth housing pathways withevidenceinformed, developmentallyappropriate options to generate longterm stability and improved wellbeing outcomes. 
Zak Davidson

Zak Davidson

Manager Youth Services
Meli

  • Learnings on how client-informed design and engagement can support more effective and scalable housing outcomes 
  • Practical strategies to address stigma and misconceptions around shared housing through communication, engagement, and community outreach 
  • Early insights into innovative co-living models that improve safety, affordability, and social connection for older women, including women from culturally and linguistically diverse communities 

Caitlin McMullen

Project Coordinator
Women’s Housing Company

Roundtable 1: Evaluating Housing First in 2026: The benefit and challenges

Facilitated by:

Leah Watkins

Senior Advisor Supportive Housing Impact and Advocacy
Housing Choices Western Australia

Roundtable 2: Upskilling staff and building resilience

Facilitated by:

Marie Louise Carroll

General Manager – Strategic Growth and Partnerships
Mercy Care

Jennie Burns

Executive Director – Family and Community Services
Mercy Care

  • Breaking through siloes to align goals, objective and KPIs 
  • Building trust and forming relationship to unlock greater housing outcomes 
  • Fix mismatched incentives that undermine prevention 
  • Improve accountability by aligning metrics with long-term outcomes 

Marie Louise Carroll

General Manager – Strategic Growth and Partnerships
Mercy Care

Jennie Burns

Executive Director – Family and Community Services
Mercy Care

  • The challenges of introducing lived experience into the homelessness and domestic & family violence space 
  • Educating teams and gaining buy-in and engagement 
  • Mapping out and standardising processes and positions and ensuring sustainability 
  • Accounting for intersectionality 
  • Understanding the policy gaps and advocating to address them 
  • Providing nuanced and culturally safe support a marginalised cohort of women on visas 
  • Navigating the risks and mapping out next steps 

Mariam Deng

Client Services Manager
Australian Muslim Women’s Centre for Human Rights (AMWCHR)

5:10 PM Closing remarks and end of focus day

7:00 AM Registration opens

8:30 AM Welcome to Country

John Engeler

John Engeler

Chair
National Shelter

Morning Plenary: Practical system reform for a coherent housing and homelessness response

Hon. Matthew Swinbourn MLC

Hon. Matthew Swinbourn MLC

Minister for the Environment, Community Services
WA

  • Understanding how regulation is helping vulnerable cohorts 
  • Unpacking the policy framework  
  • What can the sector do to work with the regulators 
Trina Jones

Trina Jones

NSW Rental Commissioner
NSW Government

  • Reframing care leaver homelessness as a preventable system failure, positioning housing as a core corporate parenting responsibility rather than a crisis response 
  • Understanding why care leavers make up 62% of homeless youth, and why extending care to 21, while critical, has not reduced homelessness without parallel housing policy reform 
  • Applying an evidence-based national housing framework, including the proposal to ringfence 5,000 HAFF homes for care leavers, drawing on international and Australian reform strategies 
  • Translating advocacy into legislative and policy change, sharing practical insights from the Home Stretch campaign on getting governments and philanthropy “over the line” through persistence, dialogue, and strategic reform architecture
Paul McDonald

Paul McDonald

Chief Executive Officer
Anglicare Victoria
Chair
Home Stretch

  • What is the data telling us: unpacking the trends and insights 
  • Understanding the lack of investment in prevention and early intervention 
  • Discussing programs that have worked and understanding what hasn’t worked 
  • Developing a co-ordinated, sustainable early intervention and prevention response

Moderator:

Keith Waters

Keith Waters

Head of Innovation and Advocacy
Kids Under Cover

Panellists:

Mitchell Burney

Mitchell Burney

Head of Children, Youth, Families & Housing Supports
Quantum Support Services

Shane Hamilton

Shane Hamilton

Chief Executive Officer
Aboriginal Hostels Limited

De-Joel Upkett

Chief Executive Officer
Ngwala Willumbong Aboriginal Corporation

10:40 AM Morning refreshments

  • A blueprint for how building management and service delivery can work better together 
  • Setting up frameworks and governance to support the transformative model 
  • Change management and training to prepare teams for new ways of working 
Cassie Primmer

Cassie Primmer

Chief Operating Officer
Social Futures

Martelle

Martelle Geurts

General Manager, Housing and Homelessness
Social Futures

  • Unpacking the data: the state of youth homelessness and housing insecurity today 
  • Empowering and supporting youth to sustain tenancies through rental subsidies and brokerage supports 
  • Providing stable and secure housing to promote independent living
Di Kapera

Di Kapera

State Director NSW/ACT
Mission Australia

  • Designing refuge and crisis responses through trauma-informed, strengths-based practice grounded in women’s lived experience. 
  • Co-designing programs with women and children to improve engagement, retention, and long-term outcomes. 
  • Building wraparound, collaborative service models that integrate community, specialist services, and housing pathways. 
  • Embedding First Nations leadership and Aboriginal women’s ways of working to deliver culturally safe, effective practice. 

Billie-Jo Williams

Team Leader, Domestic & Family Violence Services
Link Wentworth

12:40 PM Networking luncheon

  • Trust as a deliberate, designable element of trauma-informed service delivery 
  • Recognise how community-building and peer connection reduce stigma and isolation, creating pathways to confidence and independence. 
  • Challenge narrow KPIs (e.g. 12-month tenancy sustainment) and consider broader, more meaningful outcome measure 
  • Explore how partnerships between community housing providers and women-specialist organisations unlock outcomes that cannot be achieved in isolation 

Libby Caskey

Senior Manager, Partnerships and Impact
Women’s Housing Company

  • Explore how integrated housing and support models can address complex mental health, addiction, and social needs in high-density and transitional settings 
  • Learn how cross-sector partnerships between housing, homelessness, detox, and support services improve long-term sobriety, safety, and housing outcomes 

Jamie Brewer

Regional Manager, Communities and Care
Bridge Housing

Cindi Petersen

CEO
Detour House Inc

Chair:

Jackson

Jackson Hills

General Manager, Policy and Strategic Engagement
QShelter

  • Understanding how a culturally informed, relationship-based case management frameworks drives tenancy readiness, healing, and sustained outcomes 
  • Exploring the Gibber House model was built from the ground up to respond to the unique needs of Aboriginal men, centred on culture, safety, and trust. 
  • Unpacking measurable outcomes, including supporting 120 men in 5–9 months, and the wrap-around supports that enabled this 
  • Next steps: scaling and replicating the model in regional and urban contexts while addressing funding barriers and sector challenges. 
Kristie Burge

Kristie Burge

Founder and Executive Director
Bunmabunmarra Services

  • Collaborating with private sector partners such as landlords, developers, aged care and developers  
  • Navigating and making sense of changing planning regulations and red tape 
  • Garnering innovation funding to bring meanwhile use housing to life
Annabelle Daniel OAM

Annabelle Daniel OAM

Chief Executive Officer
Women's Community Shelters

  • Apply co-design to create fit-for-purpose youth housing that improves safety 
  • Translate lived experience into practical design solutions 
  • Design housing that supports long-term tenancy outcomes, not crisis cycling 
  • Strengthen housing supply outcomes through scalable, youth-informed design models 
Rebecca Mullins

Rebecca Mullins

Chief Executive Officer
My Foundations Youth Housing

Jacqui Brooker

Jacqui Brooker

Youth Housing & Support Manager
My Foundations Youth Housing

12:40 PM Networking luncheon

  • Build internal development capability to move from aspiration to a funded delivery pipeline 
  • Establish in-house capability, governance and systems to confidently progress multiple projects from concept to construction. 
  • Empower the boards to manage growth, risk and investment at scale 
  • Examine the operational, workforce and system changes required to effectively develop and manage higher density, mixed-tenure housing 

Sharon Shearsmith

Chief Executive Officer
St Vincent de Paul Society Queensland Housing

  • Housing cooperatives as a solution to the missing middle providing secure, affordable housing for households locked out of both social housing and private rental/ ownership systems. 
  • Understand how long-term tenure, collective decision-making and tenant participation reduce housing stress, improve wellbeing and support sustained tenancies 
  • Identify pathways to grow and scale cooperative housing in Australia including policy settings, CHP partnerships and regional opportunities
Stephanie Miller

Stephanie Miller

Chief Executive Officer
Common Equity Housing SA

Georgina Leader

General Manager, Corporate Services
Common Equity Housing SA

Chair:

Shane Todd

Shane Todd

Director Closing the Gap
ACHIA NSW

  • How to structure a capital stack using government-backed funding, ethical debt, private finance, and equity. 
  • What banks, ethical lenders, and equity investors are actually looking for when assessing housing projects. 
  • How housing providers can leverage their ethical and social impact credentials as a competitive advantage. 
  • When and how private and institutional capital (including superannuation) can be engaged to support long-term housing delivery. 
Thomas Griffiths

Thomas Griffiths

General Manager, Strategy
BaptistCare NSW and ACT

  • Overview of Specialist Homelessness Service Collection and key populations: unaccompanied children, family domestic violence, mental health 
  • Value add of integrated data in understanding the interconnectedness of service delivery: Specialist Homelessness Services, Alcohol and Other Drugs, Child Protection, Youth Justice 
  • Building a picture of multiple disadvantage:  using person centric analysis to understand mortality outcomes 

Anne-Marie Rushby

Group Manager Housing and Specialised Services
Australian Institute of Health and Welfare 

Moderator:

Luke Achterstraat

Chief Executive Officer
Community Housing Industry Association (CHIA NSW)

12:40 PM Networking luncheon

  • Demonstrating success and gaining investment from private investors 
  • Lobbying for support and buy-in from government and other critical stakeholders 
  • Lessons learned: the importance of having commitments made from the outset 

Chris Burns

CEO
Hutt St Centre

  • Understanding the importance of Aboriginal communities developing their own responses & service models that respond to the nuances of the housing continuum 
  • Adopting an approach to tenancy management that goes beyond compliance to drive better outcomes 
  • Exploring different income streams from profit-for-purpose, industry partnerships, philanthropy and government funding 
Lisa Sampson

Lisa Sampson

Chief Executive Officer
ACHIA NSW

2:40 PM Afternoon refreshments

System coordination, prevention and sustainable pathways

  • Outlining the scale and intent of current Victorian housing investment and how different programs work together across the housing continuum 
  • Explaining how planning powers, redevelopment, and mixed-tenure approaches are being used to accelerate delivery and support prevention and sustainable pathways 
  • Highlighting collaboration with housing providers, homelessness services, and Aboriginal housing organisations, including opportunities for better system integration 
  • Providing insight into what’s next over the coming 5–10 years, and how the sector can better engage with government, funding cycles, and partnership opportunities 
Simon Newport

Simon Newport

Chief Executive Officer
Homes Victoria

Roundtable 1: A strategic, policy-driven approach to ending homelessness

Facilitated by:

David Pearson

David Pearson

Chief Executive Officer
Australian Alliance to End Homelessness

Roundtable 2: Developing a case management framework for homelessness

Roundtable 3: First Nations housing and tenancy reform

Facilitated by:

Lisa Sampson

Lisa Sampson

Chief Executive Office
ACHIA NSW

Roundtable 4: Designing tenancy support for clients with complex needs

Facilitated by:

Paul Wright Headshot

Paul Wright

National Manager of Policy, Advocacy & Government Relations
Mission Australia

  • Transformative collaboration: presenting an innovative partnership model with the Aboriginal Housing Office, focused on mutual collaboration and shared policy goals.  
  • Empowering First Nations home ownership: showcasing how strength-based partnerships enable First Nations households to build their capacity and achieve home ownership, prioritising dignity, agency, and self-determination.  
  • System-wide social and economic impact: examining how promoting First Nations home ownership can alleviate the pressure on social housing, foster long-term stability and financial security, and create positive ripple effects throughout homelessness and housing systems. 
  • Leadership and cultural safety at the core: highlighting proven, replicable models that place First Nations leadership, cultural safety, and empowerment at the heart of home ownership, paving the way for intergenerational stability and meaningful systems change. 
Karen Walsh

Karen Walsh

Deputy Chief Executive Officer
Head Start Homes

Pam Jackson

Executive Director - First Nations Collaboration
Head Start Homes

Debbie Avery

Manager, Home Ownership
Aboriginal Housing Office (AHO)

5:10 PM Closing remarks and end of conference

8:30 AM Registration

John Engeler

John Engeler

Chair
National Shelter

Long-term, sustainable solutions to the housing crisis

  • Navigating current and future challenges including aging-in-place, climate change and growing need for place-based supports
  • Optimising aging assets
  • Adopting Modern Methods of Construction 

Michael Wheatle

Head of Housing Portfolio
Homes NSW

  • Developing a strategic approach to growth and looking beyond bids and contracts 
  • Setting the organisation up for greater complexity: from building capacity and skills set to having the right governance structures in place 
  • Uplifting service delivery by putting the customer at the centre
Laurie Leigh

Laurie Leigh

CEO
Bridge Housing

  • Addressing the challenges faced by short-termism in funding and the focus on bricks-n-mortar vs. services 
  • Driving the internal changes necessary adapt to greater complexity; including governance and capacity building 
  • The focus on partnerships: what do effective partnerships look like and how they can be leveraged to unlock greater outcomes 
  • The role of leaders play in finding solutions to the sticky problems – from low stock, limited funding and much more 

Panellists:

Penny Kaleta

Chief Executive Officer
Habitat for Humanity Australia

Jason Juretic

Chief Executive Officer
Stepping Stone House

Deborah Di Natale

CEO
Council to Homeless Persons

Shari McPhail

General Manager, Homelessness and Housing
Wayss

10:40 AM Morning refreshments

  • The role of community-based, volunteer-led services in rebuilding trust with people experiencing homelessness and acting as a gateway to housing and support pathways. 
  • Practical strategies for mobilising volunteers and the broader community as advocates for housing solutions, particularly in the face of growing NIMBYism and community pushback 
  • Lessons from large-scale volunteer engagement models to strengthen community buy-in, collaboration, and local legitimacy for housing initiatives 
  • Reframe community engagement as a system enabler of Housing First outcomes through dignity, and connection 

Shayne Herriott

Director of Operations
OrangeSky

  • How Advantage Thinking reframes young people as agents of change with strengths, talents, and aspirations
  • How the Youth Foyer model applies this philosophy through housing, education, employment, and life-skills supports 
  • What the national Youth Foyer outcomes framework tells us about impact, learning, and continuous improvements 
  • The role of lived-experience leadership in shaping effective youth homelessness responses
Corin Moffat,

Corin Moffat

Co-Chief Executive Officer
Foyer Foundation

  • Home to Work: navigating differences across states and other challenges 
  • Developing relationships to provide wrap-around services for early intervention and to prevent re-homelessness 
  • Building operational readiness for the transformation and developing risk mitigation strategies 
  • Collaborating with the private rental sector to support Home2Work exits and tenancy progression
Annalisse Wirtz

Annalisse Wirtz

National Housing Specialist
Workskil Australia

12:40 PM Networking luncheon

  • National Climate Risk Assessment as a framework for supporting people experiencing homelessness 
  • Building preparedness for the scale of climate impacts for rough sleepers and people across the spectrum of housing insecurity  
  • Integrating climate risk assessment and emergency responses into homelessness practice
Jon Swain

Jon Swain

Manager, Homelessness
City of Sydney

  • Unpacking the research and understanding underlying and independent factors 
  • The impacts on and of isolation and mental health 
  • Strategies to address hoarding and squalor and sustain tenancies
Stacey Northover

Stacey Northover

Executive General Manager, Housing
Believe Housing Australia

  • How AI is being applied across the full development lifecycle to manage risk and improve quality assurance 
  • The efficiencies gained through reducing human error and accelerating due diligence, planning, and delivery processes 
  • How AI supports stronger governance, board decision-making, and investment confidence 
  • Practical lessons on building workforce capability and confidence through play-based AI adoption
Charles Northcote

Charles Northcote

Chief Executive Officer
BlueCHP

  • Best practice in building and maintaining relationships with developers and builders 
  • Strategies to be successful in a high-risk environment with the right controls and mitigating factors 
  • Lessons learned and next steps 

Scott Bacon

Group Executive Manager of Strategic Assets and Growth
Home in Place

  • Rethinking zoning and planning to activate faith-owned land for affordable and social housing  
  • Understand how data-driven asset mapping can improve engagement and support  
  • Translate lessons from NSW to a national context, including scaling the mapping tool,  
  • Strategies to address stigma and community resistance

Cheri Erai-Collins

Treasurer
Faith Housing Australia

12:40 PM Networking luncheon

  • Designing and scaling tiny homes as transitional housing for youth leaving care with a community focus 
  • Working in partnership with young people to enable agency and decision-making 
  • Providing on-site and wrap around supports to support the transition to independent living in quality sustainable housing 
  • Integrating education and employment to support young people to realise their aspirations.

Sean Lappin

Head of Impact
Junction Australia

  • Increasing stock across the housing continuum including emergency housing, transitional and affordable housing 
  • Unpacking the social returns and how affordable housing can also achieve an economic and public purpose 
  • Leveraging data to understand the local context and how housing is central to a thriving community and economy

Ellen Bridge

Affordable Housing Officer
Central Coast Council

  • Identify practical strategies for engaging local businesses, volunteers, industry and community members to co-produce essential support 
  • Explore how a homelessness hub model can address immediate needs while also creating pathways to longer-term supports 
  • Identify how partnerships with health services, universities and community organisations can extend service reach without formal funding arrangements.
Shannon

Shannon Booth

Youth and Family Services Manager
Roseberry Qld

  • From Social Housing to Homeownership: Enabling Wealth Creation through the AHV Renter Home Purchase Program 
  • Explore the partnerships and funding mechanismsthat support community members to transition into homeownership. 
  • Identify how community-led housing initiatives can address housing insecurity and build intergenerational wealth, offering a scalable model for other Community Housing Providers seeking to expand ownership pathways. 

Daniela Davis

Manager Housing Pathways
Aboriginal Housing Victoria

  • Understanding the importance of authentic leadership 
  • Adopting a place-based approach 
  • The focus on language 
  • Embedding the framework across case management and other tools
Carla

Carla Leversedge

Alliance Senior Manager
Adelaide North West Homelessness Alliance

12:40 PM Networking luncheon

  • Reframing Aboriginal homelessness through colonisation, kinship, Country, and displacement. 
  • Challenging deficit thinking and the misuse of “co-design” in government and mainstream services. 
  • Embedding cultural competency and accountability at every organisational level, not just the frontline. 
  • Restoring cultural authority to Aboriginal people to design, lead, and deliver programs for their communities.
Patricia Cotton

Patricia Cotton

Chief Executive Officer
Aboriginal Sobriety Group Indigenous Corporation

  • Understanding the lived realities and systemic barriers driving Aboriginal homelessness in Greater Darwin 
  • Demonstrate how community-controlled, place-based models respond to complex regional and remote challenges 
  • Identify scalable reforms to improve access, safety, and long-term housing outcomes 
  • Inform policy, funding, and service design through Aboriginal community-led solutions
Scott McKeen

Scott McKeen

Chief Executive Officer
The Council for Aboriginal Alcohol Program Services

2:40 PM Afternoon refreshments

Mental Health and Housing Insecurity

  • Collaborating with tenant communities and working groups 
  • Empowering tenants to be a consumer partner and embedding their voice into everything from housing strategy to the board 
  • What does this look like in practice 

Kristie Looney

Executive Director Housing & Property
Uniting Vic.Tas

  • Understanding the link between housing and mental health 
  • Explore strategies for seamless care transitions across sectors, including disability, aged care, hospital, and community mental health services 
  • Identify opportunities for cross-sector collaboration and resource optimisation to amplify impact and improve accountability in housing and health services 
Maria Woods

Maria Woods

Director of DV & Community Services
HousingPlus Group

Kylie Ella

Kylie Ella

Deputy Chief Executive Office
TeamHEALTH

Marianna Wong

Marianna Wong

Vocational and Housing Program Manager, Mental Health Drug & Alcohol
Northern Sydney Local Health District

Margaret Maljkovic

Chief Customer Officer
Link Wentworth

William (Bill) Campos

William (Bill) Campos

Chief Executive Officer
ICLA

Elsie Blay

Elsie Blay

COO
RUAH

  • Understand the importance of integrated, person-centered care that connects housing, disability, mental health, and community supports 
  • Explore practical strategies to strengthen tenancy sustainment and prevent homelessness through proactive, coordinated interventions 
  • Identify approaches to move beyond goodwill and ad hoc solutions, embedding sustainable, scalable models within existing funding and policy frameworks 
  • Recognise the value of cross-sector collaboration, relationship-building, and shared accountability to improve outcomes for people with complex needs 
Jeramy Hope

Jeramy Hope

Chief Executive Officer
Specialist Disability Accommodation (SDA) Alliance

Giancarlo de Vera

Giancarlo de Vera

Chief Executive Officer
BEING – Mental Health Consumers

4:50 PM Closing remarks and end of conference

  • Build integrated practice based on clear understanding of support and housing provider roles 
  • Prototype coordinated referral, tenancy and/or case management systems that prevent re-traumatisation 
  • Design tenancy sustainment frameworks for people with co-existing and complex needs  
  • Produce a practical implementation roadmap for your organisation 

Facilitator:

Leah Watkins

Senior Advisor Supportive Housing Impact and Advocacy
Housing Choices Western Australia

  • Developing a data-driven framework to ending homelessness: fundamentals and key concepts 
  • Moving away from short-term siloed responses and focusing on long-term, systemic solutions 
  • Action planning and setting up an Advance to Zero initiative including a by-name list 
  • Leveraging real-time data 

Facilitator:

David Pearson

David Pearson

Chief Executive Officer
Australian Alliance to End Homelessness

Kate Feeney

Kate Feeney

Director Community Impact
End Street Sleeping Collaboration

  • Apply culturally informed principles to redesign outreach, case management, and service delivery so that client interactions are safer, more inclusive, and aligned with the needs of First Nations communities and other culturally diverse groups. 
  • Integrate co-design methodologies by working with people with lived experience to identify system blind spots, redesign client pathways, and ensure programs genuinely reflect community priorities and cultural contexts. 
  • Develop a practical, organisation-ready framework that embeds cultural safety, trauma-informed practice, and relational approaches into day-to-day service delivery, workforce capability, and cross-sector collaboration. 
  • Strengthen accountability and outcomes measurement by identifying culturally relevant indicators and aligning service delivery with long-term housing stability, healing, and sustained tenancy outcomes

Facilitator:

Tina Ugle

Managing Director
Noongar Mia Mia

Elsie Blay

Elsie Blay

COO
RUAH